Why did I receive an email about domain ineligibility if my ABN is active?
If you've received a notification stating that your domain is ineligible but your ABN (Australian Business Number) is active and associated with a trust, this likely means the domain was incorrectly registered under a trust-type ABN.
As of 2021, auDA (the governing body for .au domains) updated its rules: domains can no longer be directly registered using a Trust ABN. Instead, they must be registered under the trustee's details. This can be the trustee as a natural person, sole trader, or company, provided they have their own ABN or ACN (Australian Company Number).
How should the registration details look under the new rules?
Here’s the correct format for domains registered with a trust:
1. A Natural Person as Trustee for a Trust
- Registrant: First Name and Last Name as Trustee for [Name of Trust].
- Registrant ID: Leave blank.
- Eligibility Type: Trust.
- Eligibility ID: ABN of the trust.
- Eligibility Name: Name of the trust.
2. A Company as Trustee for a Trust
- Registrant: Company Name Pty Ltd as Trustee for [Name of Trust].
- Registrant ID: ACN or ABN of the company.
- Eligibility Type: Trust.
- Eligibility ID: ABN of the trust.
- Eligibility Name: Name of the trust.
How do I resolve this issue?
To fix this, follow these steps:
- Reply to the email you received or send an email to policy@mnc.com.au. Include either the full Trust Deed or just the schedule page that clearly identifies the trustee of the trust. Our team will review the details and correct the registration free of charge.
- If the domain has been transferred to a new entity, a manual Change of Registrant (COR) is required. Visit this guide for step-by-step instructions, or contact us for assistance.